DAVID A. JANKOWSKI

Tuckahoe, NY 10707  · davidjankowski1@gmail.com

 

 

SUMMARY

 

Enthusiastic, diverse information technology professional, military veteran with demonstrated enterprise systems architecture, administration, engineering, implementation, management and leadership experience combined with strong analytical, troubleshooting and technical skills.  Excellent ability to assess customer needs, establish project specificationsevaluate hardware/software solutions and perform/coordinate installations.  Proven ability to quickly learn and apply new technologies.  Outstanding interpersonal and communication skills, able to explain complex concepts and ideas to both technical and non-technical customers.

 

Exceptional skills in the following areas:

 

TECHNICAL SKILLS

 

 

EDUCATION

 

Lehigh University, Master of Science, Secondary Education

National-Louis University Bachelor of Arts, Business Management

Chicago City-Wide College , Associates of Science, Liberal Arts

 

CERTIFICATIONS, TECHNICAL AND CONTINUING EDUCATION

 

20346C: Managing Office 365 Identities and Services, Microsoft Corporation, Redmond, WA

20533B: Implementing Microsoft Azure Infrastructure Solutions, Microsoft Corporation, Redmond, WA

20337B: Enterprise Voice and Online Services with Microsoft Lync Server 2013, Microsoft Corporation, Redmond, WA

20341B: Core Solutions of Microsoft Exchange Server 2013, Microsoft Corporation, Redmond, WA

20336B: Core Solutions of Microsoft Lync Server 2013, Microsoft Corporation, Redmond, WA

20331B, Core Solutions of Microsoft SharePoint Server 2013, Microsoft Corporation, Redmond, WA

ICND2, Interconnecting Cisco Network Devices 1, Global Knowledge, Morristown, NJ

ICND1, Interconnecting Cisco Network Devices 1, Global Knowledge, Morristown, NJ

MCITP, Designing & Deploying Messaging Solutions with Microsoft Exchange Server 2010, Microsoft Corporation, Redmond, WA

ITIL, Information Technology Infrastructure Library Certified, Loyalist Certification Services, Ontario, CA

ITIL, Information Technology Infrastructure Library V3 Foundations, Pink Elephant, Burlington, ON

VCP, VMware Certified Professional, VMware, Palo Alto, CA

VCP4, VMware vSphere 4: What’s New, VMware, Palo Alto, CA

MCTS, Microsoft Exchange Server 2010, Microsoft Corporation, Redmond, WA

VCP3, VMware Infrastructure 3: Fast Track V3.5, VMware, Palo Alto, CA

EDIINT, Synchrony Gateway Interchange, Axway, Scottsdale, AZ

MCTS, Microsoft Exchange Server 2007, Microsoft Corporation, Redmond, WA

MCTS, Microsoft SQL 2005, Microsoft Corporation, Redmond, WA

MCSE/MCSA, Windows 2000/2003, Ascend Training Institute, Somerset, NJ 

CNE, Certified Novell Engineer, Novell Systems, Provo, UT

Electronic Communications and Computer Technology, Navel Electronic Training Center, Pensacola, FL

PROFESSIONAL EXPERIENCE

 

Brookfield, New York, New York                                                                                                          March 2012 - Present   

 

Strategically designs and implements global IT services that supports core organizational functions. Provides senior level technical leadership to engineers, architects and senior level management. Works closely with key-decision makers to identify business needs.  Documents as well as evaluates emerging technologies and recommends cost-effective technology solutions. Ensures that all system designs are in line with the Information Technology Plan, Roadmap, Global Vision and Best Practices. Provides informative Information Technology presentations to key-decision makers and business partners. Ensures that proposed and existing system architectures and designs are aligned with best practices, corporate policies, organizational goals and are architecturally accurate. Works closely with multiple Managed Service Providers. Prepares and reviews, Statements of Work, Requests for Proposal’s and Service Requests. Provides solution sourcing and delivery. Provides guidance on the support and design of all Microsoft products, Vmware, Citrix, Polycom and storage platforms. Primarily responsible for the Microsoft Unified Communications Products, Exchange, SharePoint, Lync, Office 365 and Azure.

 

Enterprise Collaboration Architect

 

·   Provides leadership, support and guidance to Systems Engineers and Administrators.

·   Performs the duties of a Business Analyst, Solutions Architect, Systems Engineer and Administrator.

·   Evaluates new technologies, processes and architectural trends and highlights possible business opportunities.

·   Leads operational and strategic planning initiatives and fosters innovation for corporate collaboration tools (MS Office, SharePoint, Exchange, Lync, VoIP, and Video Conferencing).

·   Spearheaded multiple projects, proof of concepts, technology enhancements, and Pilots; which included, but not limited to Microsoft Azure, Office 365, Lync Room Systems, Mobile Data Management, and StorSimple.

·   Architected an Enterprise Unified Communications Private Cloud; which, integrates MS Lync, SharePoint and Exchange.

·   Documented the current Collaboration Technologies Architecture and defines the future state architecture utilizing a TOGAF framework.

·   Architected a Global Hybrid Cloud Collaboration Platform; which, provides services to four regions of the globe.

·   Architected an Enterprise Voice Solution utilizing Microsoft Lync Server and Cisco Unified Communication Manager; thereby, allowing Cisco and Lync endpoints to interoperate.

·   Architected and deployed global MDM solutions, which included, BES 10, BES 5, Airwatch SAS, Airwatch SEG, and Xenmobile.

·   Designed a global Exchange 2010 messaging platform, migrated from Exchange 2007 and Symantec eVault.

·   Develops and implements global vision documents and enterprise architecture roadmaps.

·   Designed and deployed a SharePoint 2010 document management system, work spaces, and intranet.

·   Assisted in the upgrade, design and architecture of the Microsoft OCS to Lync 2010.

·   Assisted in the architecture, design, deployment and upgrade of Citrix XenApp and XenServer to 6.5.

·   Designed and deployed a global (follow me) printing solution; which, reduced paper consumption by 50% and servers by 30%.

·   Designed and implemented Cisco and Lync direct SIP, this implementation drastically reduced complexity to the end user and allowed the user to receive calls on multiple devices.

·   Improved the quality of Lync Voice and Video by deploying Quality of Service for Lync audio and video calls; which, reduced delay and jitter and increased end user confidence in the usage of the application.

 

eMarketer, New York, New York                                                                                           September 2011 – March 2012

Provided leadership, system architecture/design, documentation, quality control/compliance, project management/implementation/planning, proactive system monitoring, patch management, data center operations management, capacity planning, disaster recovery, system engineering and senior level administration of Active Directory, Storage Area Networks, DNS, SharePoint, Exchange, OCS, Windows, SQL, Symantec BackupExec, Kapersky and Symantec Antivirus, Cluster, Switches and VMware.

 

Team Leader/Senior Systems Engineer/Architect

 

·   Led a team of System Administrators, Helpdesk Analysts and Network Administrators.

·   Deployed a proof of concept Lync 2010 platform.

·   Architected and deployed a Highly Available Exchange 2010 environment, disaster recovery plan and servers.

·   Designed and deployed a VMware ESX 5.0 clustered environment, upgraded existing 3.x and 4.x clusters.

·   Optimized existing Windows 2008 Active Directory Domains and DNS servers for optimal performance and availability.

·   Project lead on the design and deployment of SharePoint 2010 production and disaster recovery farms.

·   Redesigned and optimized existing system and network device monitoring, which drastically reduced false positive alerts.

·   Mentored team on the design and deployment of new systems, documentation, system performance, problem isolation and remediation.

·   Responsible for ensuring that all systems adhere to best practices, corporate compliance and are secure.

·   Developed expert technical documentation such as system/network designs, run books, sops, implementation/testing plans and disaster recovery plans/procedures.

·   Designed and deployed data replication, storage snapshots and disaster recovery procedures to ensure corporate data is protected and highly available in the event of a system failure.

·   Researched and recommended technology enhancements to executive team and upper level management.

·   Implemented change control processes, procedures, and policies, ensured team compliance.

 

Ikaria, Clinton, New Jersey                                                                                                 October 2006 – September 2011

 

Provided project management/implementation, data center management, technical leadership, consolidation, implementation, migration, design and administration of Storage Area Networks, SharePoint, Exchange, Blackberry, Citrix, Windows, SQL, VMware, and B2B Gateway Servers.

 

Senior Systems Engineer/Administrator

 

·   Managed a Service Desk and led a team of Service Desk Analysts and Systems Administrators.

·   Architected and deployed Microsoft OCS 2007 R2 production and disaster recovery pools.

·   Provided senior level system administration of SAN, Exchange, SQL, Citrix, Windows, and VMware.

·   Served as the Subject Matter Expert for all Information Technology projects and deployments.

·   Provided guidance and monitored the teams progress on projects, professional development and performance.

·   Mentored the team in performance monitoring, problem isolation, system administration and application functionality.

·   Researched, recommended, and implemented new technologies which focused on enhancing Information Technology, business operations, customer productivity and satisfaction.

·   Identified system performance and health issues,  provided root cause analysis,  and remediation plans to upper management, and implemented remediation while completely adhering to change control, SOX/FDA compliance, security policies and procedures.

·   Architected and deployed highly available SharePoint 2010 production and disaster recovery farm.

·   Deployed and provided ongoing administrative support of Hyper-V Servers, VMware Clusters (Infrastructure and vSphere), ESX 3.5/4.0/4.1/5.0 hosts, VirtualCenter, and vCenter Servers.

·   Evaluated physical servers and applications to determine virtualization candidate status.

·   Converted physical servers to virtual platforms, which increased availability and lowered operational costs.

·   Deployed new virtual servers in QA, Development, and Production Environments.

·   Designed, coordinated, and led the build out of data center and computing spaces which includes the installation of racks, cabinets, switches, servers, data storage units, PDUs, cable management, cabling, intrusion detection, and environmental monitoring.

·   Architected and implemented 5.3 million dollar data center relocation.

·   Configured and supported Cisco (4500, 3750, 2800) switches and Brocade (300) switches.

·   Prepared comprehensive project plans within established guidelines, including project scope, execution approach, deliverables, identified prerequisites, resource allocation, tracked progress and milestones.

·   Implemented and provided administration of high availability Exchange, Windows, SQL Servers/Databases using failover clustering, database mirroring, replication, CCR/SCR/DAG, load balancing, and log shipping technologies.

·   Provided senior level administration of SQL Databases and Servers, which included installation, configuration, optimization, and backup strategies using software agents, SQL Maintenance Plans, stored procedures, and scheduled jobs.

·   Architected and implemented an Exchange 2007 to 2010 upgrade without disrupting business and user productivity.

·   Performed a Lotus Notes to Exchange 2007 migration without disrupting business and user productivity.

·   Provided senior level administration of Exchange and Blackberry Servers, which included security implementation/analysis, disaster recovery planning/testing, performance monitoring/optimization, message rules/filtering, and backups.

·   Responsible for the deployment, administration, and architecture of Citrix, Active Directory, DNS, IIS, DHCP, VPN, RSA, ASA, SharePoint, and B2B Gateway Servers.

·   Monitored system performance and health by developing automated reports, log monitoring and email alerting through the use of Whatsup Gold, SNMP, Visual Basic, and PowerShell Scripting.

·   Designed and implemented QA, development, test and production environments for SOX and FDA compliance.

·   Deployed and provided administration of Citrix Presentation Servers, which includes publishing applications, resources, and content, configuring and managing policies, ICA connections, servers and farms.  

·   Consolidated Dell and HP rack servers on to HP blade servers and/or virtual platform.

·   Troubleshot application performance issues with SQL Profiler, T-SQL Scripts, and Performance Monitor.

·   Proficient in SAN/NAS administration with Dell Equallogic, HP EVA 3000/5000, EMC Clarion, and EMC Celerra.

·   Deployed SAN’s using a hybrid of EMC Clarion, NetApp, and Dell Equallogic.

·   Developed and deployed SAN replication strategies for Disaster Recovery and Business Continuity.

·   Performed routine system administration tasks while managing multiple project assignments with tight deadlines.

·   Developed and implemented a comprehensive disaster recovery plan, involving the use of a secondary data center and hot standby servers which drastically reduced the amount of data loss and recovery time.

·   3+ years of experience in Computer System Validation with a sound knowledge of 21CFR Part 11 including author and execution of IQ/OQ/PQ protocols.

 

Saint Barnabas Health Care System, West Orange, New Jersey                                               April 2005 – October 2006

 

Provided project coordination, technical leadership, hardware installation & configuration, system, database, and messaging administration, in a 24x7, high-volume, high-availability enterprise environment.

 

Systems Engineer/Administrator

 

·   Led a team of three Systems Administrators.

·   Quickly diagnosed and repaired database and system failures to ensure operational effectiveness, efficiency, reliability, and quality performance standards.

·   Developed SQL stored procedures, scripts and automated jobs to ease system maintenance tasks.

·   Implemented, maintained and tested system security, software releases, backup & recovery strategies.

·   Improved the performance and availability of SQL and Windows Servers by tuning and optimizing.

·   Provided advanced administration for Active Directory, Windows and SQL Servers in a clustered/replicated enterprise environment, while completing assigned tasks and projects on time.

·   Provided technical support to System Administrators and Helpdesk/Desktop PC support when needed.

·   Developed database administration tools/utilities/operational procedures to standardize environments.

·   Developed detailed technical documentation, SQL Query’s, and complex reports.

·   Monitored system resources to insure continuous system operations (i.e., database storage, memory, CPU, network usage and I/O contention).

·   Worked with developers, vendors, and application owners to resolve performance issues and application errors.

 

John Wiley & Sons, Inc., Somerset, New Jersey                                                                         October 2004 – April 2005

 

Provided technical support, system analysis, system/network/database administration, technology consulting, software development, hardware installation/configuration and application support in a high-volume, high-availability environment.

 

Systems Administrator

 

·   Improved the reliability, availability and performance of Windows and SQL servers by performing query optimizations, index/performance tuning, developing/implementing stored procedures, T-SQL/VB scripts, automated jobs, alerts and notifications.

·   Deployed VMware ESX Servers and converted existing Windows servers to virtual platforms, which created a unified disaster recovery platform that increased availability reduced recovery time and lowered operational costs.

·   Improved the collection, creation, manageability and validity of IT related documentation by developing custom scripts, SQL databases, Excel charts, VBA code, and Visio diagrams that identify system hardware/software information, utilization, and performance statistics.

·   Administered and maintained multi-site Active Directory Domains, windows security and implements policies.

·   Communicated clearly and effectively with other IT teams to troubleshoot problems, improve environment, evaluate, test, and coordinate the rollout of server and DBMS software and updates.

 

Network Technical Services Group, Lebanon, New Jersey                                               December 2002 - October 2004

 

Provided system/network/database management, technology consulting, software development, and application support.

 

Information Technology Manager

 

·   Created a worry free, fault tolerant, secure computing environment, by use of clustering, redundancy, replication, and automated system procedures, with results of increased performance and reduced operating costs.

·   Upgraded entire network infrastructure from Windows NT 4.0 to Windows 2003/2000/Active Directory.

·   Designed, deploys, and administers DHCP, DNS, WINS, SMTP, Storage, and Network Security/Firewall servers.

·   Administered Windows, Network, SQL, IIS, Cold Fusion, Antivirus, Remote Management and Exchange servers.

·   Increased security by designing and converting network from Internet to Intranet addressing, deploying local/group policy’s, Proxy, Firewall, VPN, NAT, SMTP gateways, and Antivirus servers.

·   Simplified System Administration by developing/deploying logon, VB & T-SQL scripts, remote management, DHCP, System Alerts, and Automated Antivirus/SPAM filtering for clients, servers, gateways, and email servers.

·   Developed documentation such as Standard Operating/Disaster Recovery Procedures and Network Diagrams.

·   Increased productivity by planning and deploying VPN, Wi-Fi, Gigabit Ethernet, and Terminal Services.

·   Provided 24 hour technical and system support in addition to maintaining a fine tuned network infrastructure.

 

JPMorganChase, New York, New York                                                                           November 1999 – November 2002

 

Provided technical support, development, system and database support/design/administration, technology consulting, project coordination, quality control, application support and implementations.

 

Network Administrator

 

·   Developed, implemented, and supported an information technology architecture and strategic plan that was in alignment with corporate strategy and operating goals.

·   Responsible for system and database architecture (Windows NT/2000, MS SQL 7.0/2000), implementation, administration, tuning and monitoring in testing, staging, and production environments.

·   Provided technical and application support to system users and system/database administrators.

·   Quickly diagnosed and corrected computer system failures to ensure minimal downtime.

·   Designed and developed comprehensive automated system processes to minimize system maintenance.

·   Designed, developed, implemented, and supported web based report creation and distribution applications (Java Script, IIS, ASP, VB, Crystal Reports) with results of improved user/system performance and cost savings.

·   Performed installs, upgrades and migrations insuring consistent system operations.

·   Implemented and managed emergency system procedures for complete disaster recovery.

·   Researched, recommended and implemented new technologies to improve production.

 

OTHER RELEVANT EXPERIENCE

 

IBM Global Services, Somerset, New Jersey, Database Administrator

General Electric Capital Corporation, Atlanta, Georgia, Network Manager

Carbon Lehigh Intermediate Unit, Schnecksville, PA, Network Engineer

Parkland School District, Allentown, PA, Network Administrator

Lehigh University, Bethlehem, PA, Senior Communications Consultant/Network Engineer

Lehigh County Vocational-Technical School, Schnecksville, PA, Educational Technologies Specialist

Naval Security Group, Washington, DC, Guantanamo Bay, Cuba, Cryptologic Technician/NCO